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About ProMed

ProMed specializes in selling and distributing medical equipment, accessories and supplies to hospitals, surgical and medical centers, universities, assisted living facilities, amongst others. 

Customer Service 

Call us on:
(844) USA-PROMED(844) 872-7766

305 456.4415

Email us:

Write to us at
9990 NW 14th Street, Bay 109 Doral, FL 33172

ProMed has its main office and distribution center in Miami, Florida. Our Customer Service is available 24 hours day, seven days a week via email through our online Customer Service or at and will be answered during normal business hours of 8:00 am to 5:00 pm Eastern Standard Time Monday through Friday.

Our Customer Service call center is be available from Monday-Friday from 8:30 am to 6:30 pm Eastern Standard Time, excluding major American holidays and natural disasters.

ProMed Mission                              

Our goal is to provide customers with a platform through which they can search, find and purchase the best products from their favorite brands in an easy, hassle-free way. We wish for the buying experience at to be as convenient and user-friendly as possible.

Our promise is to maintain the most relevant product lines from the best manufacturers in the industry at competitive prices. We also promise to provide the best customer service experience and to make sure that customer satisfaction remains as our top priority.